If you have questions or require assistance, please contact us using one of the following options:
If you’ve scheduled a repair appointment through Auto Glass Only:
To make changes or cancel, please call 1-800-344-7480 or email support@autoglassonly.com with your order ID (found on your receipt).
If you have still have questions after reviewing our FAQ page, please contact us at 1-800-344-7480 or email service@autoglassonly.com
Please note: Auto Glass Only connects you with trusted local auto glass shops. Services are performed by our network partners, and we help coordinate your booking and support needs.
Full refunds are available if your appointment is canceled at least 24 hours before the scheduled service.
You may request appointment or part changes up to 24 hours in advance of your scheduled service.
Call 1-800-344-7480 (during regular operating hours, excluding holidays) and we'll coordinate with the shop handling your repair.
Pre-paid appointments can be canceled up to 24 hours before the scheduled date and time.
Eligible cancellations are refunded in full within 2–5 business days to your original payment method.
To cancel, please call 1-800-344-7480 (weekdays, 8am–5pm CDT).
Every repair or replacement scheduled through Auto Glass Only is backed by our nationwide lifetime guarantee.
For as long as you own your vehicle, if there's ever an issue with the auto glass installed by one of our trusted partner shops, simply contact us — we'll work with the shop to make it right. Learn More »