Customer Feedback

"The tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the rubber around the windshield and what not to use on it. I really appreciated that he took the time to explain that to me as I don't know much about that kind of thing.....I would definitely recommend your company to any of my friends, family, and co-workers because of the good experience that I had with him."

Carolyn T. – Prestonsburg, KY

"I am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done."

Don P. – Huntington, WV

"I would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. Louis location. Thank you again Mr. Foster."

Jaemi L. – St. Louis, MO

"My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone."

Katy B. – Buffalo, NY, NY

"Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you."

Walter R. – Orlando, FL, FL

"Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again"

Daniel H. – St. Louis, MO

"Devon, the service tech, did a great job, very professional, on time, and finished fast."

Scott D. – Winchester, VA

"I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and efficient employees that I have had the privilege of speaking to. Thank you for your service and a job well done. I will tell my family and friends about your company. God bless."

Gary L. – North Canton, OH

"The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority."

Vicky T. – St. Louis, MO

"The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me to arrive. Also he was very nice and made me feel very comfortable knowing my car was in his hands. Thank you! I will recommend you to anyone who will listen!"

Ashley N. – North Syracuse, NY

"Great service, great prices, and fast install! A+++"

Barbie S. – Manchester, NH

"Arrived on time. Technician was very Courteous and work preformed was very good and timely."

Gary S. – Columbus, OH

"We are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job."

Christine Y. – Buffalo, NY

"I have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!"

Bill G. – New London, CT

"The Service Technician, Michael, was extremely courteous and efficient, as well as prompt."

Mary D. – New London, CT

"I had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!"

Tricia B. – Tampa, FL

"I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option."

Cheryl M. – New London, CT

"I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents a top tier (5 of 5 star) employee. His customer facing communications and no wasted motion getting the job done compelled me to write this evaluation in appreciation of a job well done."

Earl H. – Atlanta, GA

"The representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site]."

Jackie J. – New London, CT

"Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any glass needs. They were amazing!"

Jayme C. – Orlando, FL

"My name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site].

My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able to service us within a 24 hour period, but you were willing to come right our home to do the work. And even when we called to confirm when you were coming and realized my daughter was going to be at work(locally), your service tech came to the parking lot of the mall in which she worked at to fix her window on the spot!! I think that was truly an amazing thing!! That kind of service is more than we could have asked for. Thank you so much not only for accommodating us, but also for doing a great job of replacing the window & cleaning up all the glass that was inside the car… It was truly appreciated…!
I definitely will recommend your company in a heartbeat!!
Thank you again,
Crystal B."

Crystal B. – Newburgh, NY

"I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!"

Mike D. – Hoschton, GA

"I am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!"

Ryan M. – Huntington, WV

"As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my expectations and I will be happy to recommend [site] to others."

Mark M. – Hampton Falls, NH

"Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack."

Gigi B. – Springfield, VA

"David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to get the materials needed and sure enough, I got the phone call exactly within the time-frame specified. On the second visit to actually do the installation, David and Mike showed up promptly and were friendly, courteous, and went right to work and had the job done to perfection in no time. They explained how long it would take before I could drive the vehicle and how long to provide proper ventilation so as not to disturb the glass with a vacuum. I could not tell the glass from my previous glass except that it did not have the word Toyota in it's corner. They did a PERFECT job and I could not be better satisfied. I was so nervous about getting my 'baby' FJ Cruiser worked on, but these gentleman made it effortless. Kudos to David and Mike, the best in the business!

Sincerely, Tammy G."

Tammy G. – Huntington, WV

"I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service."

Joyce H. – Richmond, VA

"Your technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!"

Joseph C. – New London, CT

"John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions."

Kevin A. – Tampa, FL

"I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management."

Edward S. – Indianapolis, IN