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Customer Feedback

AutoGlassOnly provides convenient and affordable automotive glass services. Read feedback provided by our customers about their experience with us!

"I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 hours! I will recommend them to everyone. Thank you, thank you, thank you!"

Michelle N. – Worcester, MA

"Jeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!"

Sandy B. – Denver, CO

"Keith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel much better going away knowing my vehicle will be safe to drive."

Laura S. – North Canton, OH

"I am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book."

Ian S. – North Canton, OH

"Excellent replacement job, courteous and knowledgeable technician. I'm well pleased."

Paul C. – Chicopee, MA

"The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site]."

Mercurio B. – Fairfield, CT

"This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best."

Monica B. – Hartford, CT

"Very pleased with service and courteous technician...will call [site] again if ever needed. Thanks!"

Robin M. – Prestonsburg, KY

"Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had."

Mandy S. – Hartford, CT

"I was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!"

Laura H. – Richmond, VA

"From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great job!"

Brendan S. – Merrillville, IN

"The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality of work! I could not be more happy with the service!"

Wesley R. – Orlando, FL

"My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!"

Kathy M. – Virginia Beach, VA

"Steve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be happy with his performance."

Anthony C. – Hartford, CT

"The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE and deserve great respect for what you do!!! I can not thank you enough."

Lisa B. – New London, CT

"When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner."

Stephen N. – Defreetsville, NY

"The technician was great. Very personable and trustworthy. The customer service representative was great, too."

Sara E. – Lakewood, CO

"The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that."

Luke H. – St. Louis, MO

"Very excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!"

Al R. – Beloit, WI

"Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!"

Jennifer P. – St. Louis, MO

"I just had my windshield replaced this morning by your company. Thank you very much for your service. Overall excellent experience! My scheduled time was at 9:00 AM and the technician, Thomas P., arrived at 8:21. I was impressed by the quality of work as well as the prompt and polite customer service. I would certainly reccomend your services."

Christopher S. – Woburn, MA

"Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement."

Greg G. – Fairfield, CT

"I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!"

Vicki W. – Jamestown, NY

"I was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly."

Susan W. – Danbury, CT

"Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!"

Sandy B. – Livonia, MI, MI

"My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back."

Cathleen O. – San Antonio, TX

"Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben."

Bruno D. – Worcester, MA

"I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work"

Joe A. – Buffalo, NY

"My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!"

Amanda M. – Chattanooga, TN

"I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I should have the worked done by. Your tech, Eric R., arrived at my home at the scheduled time and completed the job within 1 hour. He explained when I would be able to drive my car and if there was any problem not to hestiate to call your company. Overall my experience with your company was wonderful. I also found that your company had handled my son's vehicle in December when he had traveled from Las Vegas and his windshield had been damaged. He too was very satisfied with your customer service. I have notified my insurance company of your ability to make me a very happy customer . I will certainly call your company if I am ever in need of your services. You can be very proud of the individuals respresenting your company in the Niagara Falls area."

Robert K. – Buffalo, NY

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